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Articles on:Store Credit Programs & Use Cases
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  • Store Credit Programs & Use Cases
  • Notify customers about expiring Credits
    With Koin, you can set up Expired dates for Credit, which encourages customers to buy again soon to take advantage of their earned amount. (https://storage.crisp.chat/users/helpdesk/website/-/c/0/2/5/c02521bae3235800/image1tugb9a.png =971xauto) On Customer Profile, if you embed the Credit History block, the expiration date will show beside each transaction: (https://storage.criFew readers
  • Frequently Applied Shopify Flows
    Below are some Shopify Flow templates that can be integrated on Step 2 when setting up Koin’s custom program, so you don't have to create the flows from scratch. If there is an attached file, you can download and import it to Shopify Flow to see how it works. Case 1: Apply credits only for Online Store order (no POS order) Condition: Channel definition handle is equal to "web" (https://storage.crisp.chat/uFew readers
  • How customers can proactively buy more store credit (Top Up)
    While Koin does not currently offer a dedicated store credit top-up feature, you can still configure your store to allow customers to purchase additional credits. This setup uses a digital product to represent store credit, Koin's Credit Adjustment tool, and Shopify Flow automations to handle fulfillment, credit issuance, and refunds.Few readers
  • Issue store credit for subscription recurring orders
    If your store sells subscription products and you want to issue store credit every time a recurring order is fulfilled, this can be set up using Koin. As long as your subscription app (such as Recharge or Appstle) automatically creates recurring Shopify orders, Koin can use those events as triggers to issue store credit. Koin currently supports two program types: Cashback Program Custom Program To ensure smooth integration with subscription apps, subscription orders are handled in *Few readers
  • Auto issue credit on customer's birthday
    If you saved your customer's birthdays as a Customer metafield, you can set up a Koin program to automatically issue them credits as Birthday gift. I. Create Customer Segment You will need to create a customer segment that includes members with birthday today. Go to Customers Segments template use the keyword "Birthday" to use the sample segment. You can refer to the sample segment and update based on the metafield you set. (https://storage.crisp.chat/users/helpdesk/website/-/cFew readers

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