Question 1

Enable Shopify store credit settings

Accepted Answer

You can display store credit as a payment method at checkout. After you issue store credit to a customer, they can apply their store credit at checkout when logged in to your online store through customer accounts.

Store credit is activated on your store by default. You can manage whether to display store credit as a payment method from the Customer accounts settings of your Shopify admin.

To manage whether store credit displays as a payment method, a staff member must have the Store credit staff permission. Learn more about managing staff accounts.

Step 1: From your Shopify admin, go to Settings > Customer accounts.

**Step 2: **In the Customer accounts section, turn on the Store credit toggle button.

Question 2

Set up Store Credit History on Profile (Customer Account) page

Accepted Answer

The Store Credit History feature enables your customers to easily monitor their store credit balance and view detailed transaction records. This transparency builds trust and encourages repeat purchases by giving customers confidence in their available credits.

By integrating the Store Credit History into your Shopify store’s order status page, customers can conveniently access their credit information without navigating away, enhancing the overall shopping experience.

Follow the step-by-step guide below to seamlessly add this feature to your customer's profile on Shopify and offer a more engaging and user-friendly service to your customers.

Step 1: Access Checkout Settings

Log in to your Shopify Admin.
Navigate to Settings > Select the Checkout tab.
In the Configurations section, click on the Customize button.

Step 2: Open the Shopify Checkout Editor

In the Shopify theme editor, select the Profile page from the available options.

Step 3: Add the Store Credit History

Click on Add app block.
Choose the Store Credit History from the available a

Question 3

Set up Store Credit notification banner on Order Status page

Accepted Answer

Follow the steps below to add the store credit notification banner to your Shopify store's order status page:

Step 1: Access Checkout Settings

Log in to your Shopify Admin.
Navigate to Settings > Select the Checkout tab.
In the Configurations section, click on the Customize button.

Step 2: Open the Order Status Page Editor

In the Shopify theme editor, select the Order status page from the available options.

Step 3: Add the Store Credit Notification Banner

Click on Add app block.
Choose the Store Credit Notification Banner from the available app blocks.
Drag and drop the banner to your desired section on the page.

Step 4: Save Changes

After positioning the banner, click Save to apply the changes.

Your store credit notification banner is now set up and will display on the order status page as configured.

Additional Setting: Edit the message

If you want to edit the messages showing on the Order Status page, you can totally change it. Please go to Promotion settings > Content & Translation > Customer Account > Default text. On this sect

Question 4

Integrate with Product Reviews Apps

Accepted Answer

Follow these simple steps to integrate our app with your preferred review app.

Step 1: Create a Custom Program

Go to Programs > Select Custom Program.

Click Create Program and choose the ‘Review reward’ template.

Step 2: Choose Your Product Review App

Pick the review app you're using and set your reward conditions.

Step 3: Connect via Shopify Flow

Download the workflow template.

Import workflow template into Shopify Flow.

Click Edit Flow -> Paste your Program ID from our app.

Finally, turn on the workflow.

That’

Question 5

Set up Credit program with Koin

Accepted Answer

A. Enable Koin in your Theme Settings

After installing the app to your store, you will need to enable it from your Theme Editor. On the app Dashboard, click on this button to be redirected and finish the step.

Or simply visit **Themes **> Customize > App Embeds > turn on the app toggle.

B. Create campaigns

Koin offers two types of credit programs: Cashback Program and Custom Program.

The Cashback Program is the default option that issues credits for all orders. You can configure the credit rate based on either the order amount or specific products. This is the instruction to set up the Cashback Program.
The Custom Program allows you to issue credits based on specific conditions, such as minimum order value, selected collections, customer segments, submitted reviews, and more. This is the instruction to create Custom program.

C. Show the program widget on the store

That's all and your Store Credit is ready to use!

Question 6

Send credit notification email with Klaviyo

Accepted Answer

To automate email notifications for Koin, you can use Shopify Flow along with an email service. There are two methods to set up email notifications: using Shopify Email and Klaviyo. This instruction is for the case you use Klavio app to send automated email.

Here is a tutorial video to set up the store credit with Klaviyo: ${youtube}How to Set Up Store Credit Email Notifications with Klaviyoelow is the step-by-step instructions.**

2.1 Create Shopify Flow

Step 1: Open Shopify Flow Step 2: Select a Trigger from Koin Step 3: Select Klaviyo as the action from Shopify Email > choose Track an Event ![](https://storage.crisp.chat/users/helpdesk/website/-/c/0/2/5/c02521bae3235800/kointrigger_e8jf6.gif =828xauto)

Step 4: Fill information and activate the Flow

Some required fields:

Klaviyo Public API Key: Navigate to "Account > Settings > API Keys" inside Klaviyo app to get your public API key
Customer Email Address: the type of customers email that you want to sent the notification to. The default one is {{customer.email}}
Event Name: Choose a name you want. It will appear on the customer profile's event timeline.
Event Properties: Add variable > choose stringifyTransaction: {{stringifyTransaction}} Then Turn on the Flow.

2.2 Create order to transfer trigger to Klaviyo

Create a test order on your store to activate the Flow above.

|| **Note: If you’ve set the trigg

Frequently Read Articles

Browse All Categories